Compliance Helpline

Call the Compliance & Privacy helpline to file a compliance report at 1-866-683-9709.


Compliance Policies

THN provides the following compliance-related policies and documents:

    Fraud, Waste & Abuse Policies

    THN is committed to detecting, correcting and preventing fraud, waste and abuse. This is a vital component of our compliance and integrity plan.

    HIPAA Policies

    THN understands that our members expect privacy and security regarding all of their personal and financial information. We’re committed to protecting the privacy and security of your information.

    We define personal information as any information obtained from you and other sources that allows us to provide you with health insurance products and services. We’ll always inform you of our policies for collecting, using, securing and sharing non-public personal financial information the first time we do business with you and every year that you are our member.

    Operations Policies